Purpose: This study described patient characteristics, assessed organizational factors, diabetes self–care management, glycemic control, and their predictors.
Methods: This was carried out at Ramallah-Palestine. It is retrospective cross–sectional in 330 participants recruited by convenience sampling method. Data on patient characteristics, organizational factors, diabetes self–care management, and glycemic control were collected from personal interview and medical records review. Good glycemic control was defined as HbA1c ≤7%.
Results: The results showed that mean ± SD age was 60±9.7 years, and 88.5% had additional chronic diseases. The mean total overall organizational factors score was higher than average (Cumulative percentage > 50%). Preventive care and patient–health care professionals’ relationship were the most prominent organizational factors in statistically significant relationships among organizational factors. The overall diabetes self–care management level was higher than average. HbA1c last readings showed that only 20.3% had good glycemic control. Unemployment was significantly related to decreased odds of good glycemic control.
Conclusion: This study reflects appropriate overall status of organizational factors and diabetes self–care management. However, the participants' proportion with good glycemic control was low. Further investigation and improvement of inappropriate organizational factors and diabetes self–care management dimensions and educational programs that emphasize the health care providers’ role would be of great benefit in health outcomes.