Relationship of Patient Characteristics and Organizational Factors with Patient-Healthcare Professional Relationship among Patients with Type II Diabetes in Palestine
Publication Type
Conference Paper

The patient-professional relationship is a major administrative, medical, and social factor that deserves attention by both patients and healthcare professionals  and  could  influence  health  outcomes.  An  important  factor  in  the  successful  implementation  of  World  Health  Organization  and Palestinian  guidelines  for  management of  type  II  diabetes  is  the  patient-professional  relationship.  The objectives  of  this  study  were to  assess  the patient-professional  relationship  and  its  relationship  with  patient  characteristics  and  organizational  factors  in  patients  with  type II  diabetes.  A cross-sectional study was conducted, adopting the Patient Perception of Diabetes Care Quality Questionnaire to assess organizational factors, and using  the  Patient  Satisfaction  with  Professional  Scale  (PSPS)  that  included  physicians,  nurses,  and  dieticians  to  assess  patient-professional relationship.  Descriptive  and comparative  statistics were  used to  describe  patient  characteristics. All analyses  were  performed  using  SPSS  v  16.0. Three hundred thirty patients with type II diabetes were enrolled in the study. The mean age of participants was 60 ± 9.7 years; 51.2% were male. The mean PSPS score was lower than the average score (mean = 38.5 ± 15.9; cumulative percentage = 48.1%). There was a significant difference in the  median  PSPS  scores  among  patients  received  instructions  from  healthcare  professionals  (Kruskal-Wallis  test;  p  <0.05).  The  Spearman's  rank order  correlation  coefficients  showed  a  significant  correlation  of  patient-professional  relationship  with  preventive  monitoring,  preventive education,  facilitating  the  patient-professional  relationship,  and  collaboration.  Instruction  from  healthcare  professionals  (p  <0.001),  preventive education  (p  <0.001),  facilitating  patient-professional  relationship  (p  =  0.001),  and  collaboration  (p  <0.05)  were  still  statistically  significantly related  to  patient-professional  relationship  after  adjusting  for  covariates  using  multiple  linear  regression.  As  a  conclusion,  patient-professional relationship was inappropriate. Instruction and guidance may be an important barrier for achieving appropriate patient-professional relationship. Further  improvement  of  guidance  and  educational  programs  that  emphasize  the  role  of  healthcare  providers  could  be  helpful  in a  patient-professional relationship

Conference Title
5- Fifth International Postgraduate Conference on Pharmaceutical Sciences (IPoPS) 2017, Faculty of Pharmacy, MARA University of Technology (UiTM), Bandar Puncak Alam, Malaysia
Conference Country
Conference Date
May 15, 2017 - May 18, 2017
Conference Sponsor
MARA University of Technology (UiTM). Malaysia
Additional Info
Conference Website