Factors Influencing Health Information System Acceptance in Palestine: A Cross Sectional Study

Raya Sawalha^1*, Fayez Ahmad², Abdulsalam Khayyat¹

^1*: Assistant Professor, Healthcare Management, Public Health Department, Faculty of Medicine andhealth sciences, An-Najah National University, Nablus, Palestine.  (*Corresponding Author)

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²:Registered Nurse, Ramallah Medical Complex, Faculty of graduate studies, Master of Public Health Management.

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¹: Abdulsalam Khayyat

Associate Professor, Public Health Department, Faculty of Medicine and health sciences, An-Najah National University, Nablus, Palestine.

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Background: The Palestinian Ministry of Health has implemented a unified health information system Avicenna in 2010Across government hospitals, but user acceptance remains unclear. While this improves healthcare quality, understanding factors affecting healthcare provider acceptance is crucial for optimizing the system's success and development. Healthcare providers are the primary users, and their acceptance directly impacts system effectiveness.

Purpose: This study aims to investigate the factors influencing the acceptance of Avicenna among healthcare providers in Palestinian healthcare institutions.

Methods: A quantitative cross-sectional design was employed. A self-administered questionnaire was distributed to 300 healthcare providers at the Palestine Medical Complex, achieving a 100% response rate. The questionnaire assessed perceived usefulness, ease of use, human factors, technological factors, organizational factors, and overall acceptance of HIS.

Results: The study found that a majority of participants perceived Avicenna as beneficial and easy to use. Compatibility, information security, self-efficacy, social influence, system quality, and information quality were significant factors influencing acceptance. Challenges included slow response times, data security concerns, and a lack of training.

Conclusion: Perceived usefulness, ease of use, and various human, technological, and organizational factors influence the acceptance of HIS. The Ministry of Health should address challenges like data security and provide training to improve user experience and acceptance.

Implications: Understanding these factors is crucial for improving HIS acceptance and the quality of healthcare services in Palestine.

Conference Title

First International Nursing Conference entitled Trends in Nursing

Conference Country

Jordan

Conference Date

May 8, 2024 - May 9, 2024

Conference Sponsor

First international Nursing Conference (FONC); Trends in nursing & The Accreditation Commission for Education in Nursing (ACEN) self-study forum,

Additional Info

Conference Website